AutoZone Auto Parts is a reputable auto parts store located in Lakeland, FL, offering a wide range of products for all types of vehicles. With a 4.3-star rating on Google Maps, customers appreciate the excellent service provided by the knowledgeable staff who are fluent in both English and Spanish. The store is known for its competitive prices and convenient services such as in-store shopping, curbside pickup, and delivery options. AutoZone Auto Parts is committed to ensuring customer satisfaction and providing a seamless shopping experience for all automotive needs.
Reviews
I want to thank the two Latino employees who helped me yesterday. My vehicle had battery issues, and even after buying a new one, it still had trouble starting. They kindly continued assisting me, ensuring that me and my children were okay. Thanks to their kindness and what they did, I was able to get home safely.
The people at this store are not very helpful. My order qualified for delivery but the manager could not & would not help me get my order even after I paid the delivery charge. I cancelled and ordered from there competition. Shop some where else, the management at this location needs training in customer support Auto Zone is losing business and that's fine by me.
Always has been my go-to place but when I walked in this time today the music was very loud and when I asked for a part they looked it up and just told me it wasn't available no more without any cross reference to what a new part would cost. So dissatisfied I went across the street and they were very able to help me at advance Auto. I will be getting my part today I hope the next time I go in they do have better customer service.
It is incredible the discrimination and lack of professionalism that the employees in this place have, I arrived just for a check engine light. But he preferred to serve other people rather than me alone because I hope I will never go to this place.
Omar met me at the counter today, and very quickly assisted me. He had a great attitude and was very respectful.
On a separate note, this place has amazing prices and deals. My wallet is thankful!
Went for a tail lamp bulb for my traverse bought a 2 pack, come to find out my car is LED not bulb, don't know what he looked up but it wasn't what I said. It's my fault too looking at it now I can clearly see there is no bulb on the sealed tail lamp Assembly. Plus they had no inventory any where on a new assembly at all couldn't even find it in the system.
Very good service. Replacement of my battery with no waiting
They hire people who can't look up part or know what parts are great job you guys hire 😂 I'll go somewhere who knows how to find parts and know what they are looking for …
I want to thank the two Latino employees who helped me yesterday. My vehicle had battery issues, and even after buying a new one, it still had trouble starting. They kindly continued assisting me, ensuring that me and my children were okay. Thanks to their kindness and what they did, I was able to get home safely.
It is incredible the discrimination and lack of professionalism that the employees in this place have, I arrived just for a check engine light. But he preferred to serve other people rather than me alone because I hope I will never go to this place.
Location
2790 US-92, Lakeland, FL 33801, United States
Hours
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